Official WhatsApp Cloud API (Meta) Templates Flows Campaigns Team Inbox Automation

WhatsApp Automation that Feels Like a Product

Dhiyo AI Labs builds a complete WhatsApp Cloud API stack—templates, flows, broadcasts, shared inbox, AI-assisted workflows and reporting—so your business can respond instantly and scale communication reliably.

Get WhatsApp Setup Compliance & Tech Provider Info

Built on Meta API

Cloud Ready

Official WhatsApp Cloud API integration and secure webhooks.

Scale Messaging

Campaigns

Template broadcasts with segmentation and delivery logs.

Team Control

Shared Inbox

Assign chats, notes, tags and clear visibility.

What this solves

One System for WhatsApp Operations

No more scattered tools. Manage templates, flows, campaigns, chats, automation and reporting in one panel.

Production-grade

Templates & Media

Sync approved templates, send media templates, track delivery.

Flows & Quick Forms

FAQ, brochure sharing, callback requests, slot booking style flows.

Broadcasts & Drips

Schedule campaigns and drip journeys with delays and conditions.

Team Inbox + Routing

Agent assignment rules, tags, notes and structured handling.

See Modules

Inbox, campaigns, connectors, logs.

Request Demo

We’ll show your exact flow live.

Built as a Tech Provider (Not a Reseller)

WA Cloud Panel is built on the official WhatsApp Cloud API. Each customer connects their own WhatsApp Business Account (WABA), phone number and access token—our software provides tools to manage communication on top of the API.

Talk to Us

✅ Official WhatsApp Cloud API

Messaging happens through Meta’s official Cloud API, with templates and session rules.

✅ Customer-owned WABA

The customer owns and controls their WABA, phone number and Meta Business Manager credentials.

✅ We Provide Software Tools

We do not sell WhatsApp numbers, and we do not resell messages—only software & automation tools.

Core Modules Inside Our WhatsApp Panel

A complete product-like dashboard to manage messaging operations, automation and reporting from one place.

Talk to Team

Universal Inbox

Team inbox with routing, tags, notes and assignment rules for multiple agents.

Templates & Media

Sync templates, manage approvals, send image/video/document templates and track delivery.

Broadcasts

Bulk template sends to opted-in contacts with segmentation and reporting.

Drip Journeys

Automated follow-up sequences with delays, conditions and stop rules.

Lead Capture

Connect Facebook Lead Ads, website forms and Google Sheets to auto-capture leads and send welcome templates.

Flows & Bots

Simple flows for FAQ, brochure sharing, callback request and slot booking.

CRM Integration

Leads/contacts stored in CRM modules so teams can track every stage.

Reporting & Logs

Message logs, delivery reports, campaign analytics and workspace-level audit trails.

Typical Onboarding (Step-by-Step)

A clear onboarding flow so teams can go live quickly and stay compliant.

Start Setup

Step 1

Create Workspace

Customer signs up and creates a workspace with business details.

Step 2

Connect WhatsApp Cloud

Customer connects their own WABA, phone number and access token in secure settings.

Step 3

Templates & Flows

Sync pre-approved templates, set entry points (webhook/forms), create campaigns/drips.

Step 4

Team Inbox

Sales/support teams reply from shared inbox with role-based access control.

Lead Automation: Ads/Website → WhatsApp → AI Call → Qualified Lead

The moment a lead arrives from Facebook/Instagram/Google Ads or your website, an instant WhatsApp message is triggered. If needed, an AI calling agent follows up after a chosen delay, collects key details (budget, requirement, location, timeline), and classifies the lead as Interested/Not Interested—so your team focuses only on qualified leads.

Book Demo

Step 1

Lead Capture

FB/IG/Google Ads + Website forms + webhook capture

Step 2

Instant WhatsApp

Auto reply + quick questions within seconds

Step 3

Timed Follow-ups

Sequences, reminders, nudges and drip logic

Step 4

AI Calling Agent

Collect details via voice conversation + outcomes

Step 5

Qualification

Score + tags + assignment with full history

🎯 Lead Qualification & Scoring

Automatically tag leads as Hot/Warm/Cold and Interested/Not Interested using outcomes and scoring.

🧾 Complete Lead History

WhatsApp logs + call transcripts + internal notes in one timeline—perfect for TL/Admin review.

📊 Team Performance Reports

Track daily calls, outcomes, follow-ups, message delivery, and agent performance with clear reporting.

Compliance, Privacy & Tech Provider Details

This section is written to clearly explain how we operate as a software provider on top of Meta’s official WhatsApp Cloud API.

Contact

How we use WhatsApp Cloud API

• We use the official WhatsApp Cloud API provided by Meta to send and receive messages.
• Every customer connects their own WhatsApp Business Account (WABA), phone number and access token inside our panel.
• We only provide software to manage messages, templates, campaigns, and automation on top of the API.
• We do not sell WhatsApp numbers and we do not send messages on behalf of unknown third parties.
• Campaigns are opt-in only; customers are responsible for obtaining user consent as per WhatsApp and local regulations.

Data protection & security

• Workspace-level data isolation: one customer cannot see another customer’s contacts or messages.
• Access tokens are stored securely (encrypted) and webhooks can be validated using signatures/secrets.
• Activity logs & audit trails record key events like login, template changes and campaign actions.
• We follow industry best-practices for password hashing, SSL/TLS and secure infrastructure.

Important Clarification

Dhiyo AI Labs is an independent software provider. We are not affiliated with WhatsApp or Meta. We integrate with the official WhatsApp Cloud API and provide a dashboard and automation tools for customers who connect their own WABA and phone number.

FAQ

Do you handle complete Cloud API setup?

Yes. We guide and implement Cloud API integration, webhooks and secure settings—customers connect their own WABA credentials.

Who owns the WhatsApp Business Account & number?

The customer owns and controls their WABA, phone number and Meta Business Manager.

What messages can be sent?

Approved templates for outbound messages, then session messages during active conversations (as per WhatsApp rules).

Do you support shared inbox for teams?

Yes. Universal inbox supports assignment rules, tags, internal notes and visibility.

Is broadcast compliant?

Yes. Broadcasts are designed for opted-in contacts using approved templates and proper logging.

Can it integrate with website/CRM?

Yes. Webhooks/APIs can push leads from forms/ads/CRM into WhatsApp workflows instantly.

Ready to build your WhatsApp automation?

We’ll set up WhatsApp Cloud API, templates/flows/campaigns, a shared inbox, lead capture connectors and reporting—so your pipeline runs smoothly.

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